Pros and Cons of Media Temple
10:15 PM - June 4th, 2006
Their customer service responds very fast—at least in response to what I’ve asked them for so far. I asked for SSH access on a Saturday and they replied back in half an hour. I asked for rsync on a Sunday and they replied back in 12 minutes. I think that’s pretty good. Their responses seem to be all canned though, so I guess that’s how they respond so quickly?
Very little is set up for you by default on their servers. If I remember correctly, there’s pico, vi, de/compression tools, and a few others. No emacs, no rsync, no development tools (gcc/make/etc.). They will grant access to development tools if you ask them. For anything else, you’ll have to compile it from source yourself.
Media Temple’s server performance is very good. I haven’t noticed any slowdowns, unlike at Mesopia/Netbunch where the servers got bogged down every so often. That’s not a completely fair comparison since Media Temple charges more than everyone else for the same space/bandwidth, but you are getting something for the extra cost.